Description
PRODUCT DESCRIPTION & FEATURES
The Dimplex 26” Multi-Fire XHD Plug-In Logs Firebox is the latest advancement in lighting and realistic flame effect to create a life-like experience. It’s made to leave its mark and impression for those who enjoy a modern and contemporary addition to their home. The Realogs™ are the second generation of the Dimplex patented inner glow technology. Realogs are molded from meticulously selected and charred hardwood. They are position to maximize the illusion of depth and the appearance of burning firewood. The bright and full flames rise high and wide for a truly stunning display. The multi-flame technology allows you to have complete control over speed and brightness levels to get the perfect atmosphere to suit your mood or room. Select red highlights to customize the flame or enjoy glowing logs and embers without the flames. Capacitive Touch Controls display settings and temperature and are hidden when not in use.
Powerful fan-forced heater features a safe, ceramic element that provides on-demand heat for up to 1,000 square feet. Built-in timer allows you to set the fireplace for up to 8 hours. LED flames and lights use brilliant, low-energy bulbs that require zero maintenance. Control 100% of the fireplace features from the comfort of your chair with multi-function remote control. For power just plug it into any standard household outlet. You will be “wowed” by this versatile technology and modern design. The Multi-Fire XHD series is one of the most sustainable, economical and practical solutions for a fireplace.
Available in 4 sizes: 23'', 26'' 28'', 33''
Features
- Realogs with inner glow technology and high-contrast flames
- Logs are molded from meticulously selected from charred hardwood
- The multi-flame technology allows you to adjust the speed of the flame to create the perfect atmosphere to suit your mood or room
- Select red highlights to customize the flame or enjoy glowing logs and embers without the flames
- Touch Controls display settings are hidden when not in use
- Built-in timer can be set for up to 8 hours
- A powerful fan-forced heater features a safe, ceramic element that provides on-demand heat for up to 1,000 square feet
- A multi-function remote allows you to control 100% of the fireplace features from the comfort of your chair
- LED flames and lights use low-energy bulbs that require no maintenance
- Plug it in into any 120V household outlet for instant ambiance
- Enjoy the unique charm of a fireplace 365 days a year using the flames without the heat
Best Design Styles
- Modern, Contemporary
Included
- Dimplex 26" Multi-Fire XHD Plug-in Electric Firebox w/ Logs
- Multi-Function Remote
- Log Set
- 2 Years Warranty
| PRODUCT SPECS | |
|---|---|
| Brand | Dimplex |
| Finish/Color | Black |
| Media Bed | Log Set |
| Installation | Built-In |
| Weight | 25 lbs |
| Heat Location | Front Top Vents |
| Warranty | 2 Years |
| Remote Control | Multi-Function |
| ELECTRICAL SPECS | |
|---|---|
| Volts | 120V |
| Amps | 12.5 |
| Watts | 1500 |
| Wiring | Plug In |
| Bulb Type | LED |
| BTUs | 5118 |
| Heating Area | Up to 1000 sqft |
| Certification | |
PRODUCT DOWNLOADS
DIMENSIONS:
Fireplace: 26''W x 18 7/8''H x 7 1/4''D
Viewing Area: 22 7/16''W x 14 1/8''H
Framing / Rough Opening: 24 7/16''W x 18 5/16''H x 8''D
Dimplex Multi-Fire XHD Plug-in Firebox Demo Video Coming Soon
Electric Fireplaces Depot offers FREE Shipping on all Electric Fireplace Unit purchases (excluding stand-alone accessories) anywhere in the continental USA (lower 48 U.S. states).
- Items are shipped/processed within 1-3 business days. We strive to deliver all items within 3-7 Business Days, depending on final destination. All items are delivered via FedEx, UPS, USPS or a reputable and reliable local carrier.
- Alaska, Hawaii & Puerto Rico shipping rates will be quoted once your order is submitted. The shipping quote will be e-mailed to you for approval before your order is processed.
- All Electric Units and Furniture Items with exception of Accessories are shipped Freight. In accordance with trucking industry, Home Delivery means "Curbside Delivery" in a residential area. You may/will need assistance to move the package indoors or you might unbox the shipment and carry each piece inside individually. Some drivers will assist in getting a shipment into a garage or carport but not obligated to. If you require Inside Delivery, please notify us at the time of placing your order. (additional fee applies for Inside Delivery).
- Please inspect carefully carton and contents when your product arrives. If the product is damaged, document it on the driver's delivery receipt and contact us immediately no later than 24 hours from delivery time. We cannot accept responsibility for a damaged shipment if it is not noted as such on the driver's delivery receipt. Damage must be noted at the time of delivery.
Warranty
Your newly purchased Electric Fireplace Unit is covered by the Manufacture Limited Warranty, subject to Terms and Conditions. View full Manufacture Limited Warranty below.
If you have technical issues with your electric fireplace unit, within the warranty period, please consult your product manufacturer's warranty. You can contact either us at support@electricfireplacesdepot.com or contact the manufacturer of your product. We are here to help you.
Please Click Here for Manufactures Contact Information and to Register Your Product.
Return Policy
At Electric Fireplaces Depot we work with many top brands in the industry and all our products are of the highest quality. We want you to be happy and satisfied with your purchase and enjoy it for many years to come. We offer Satisfaction Guarantee with 30 Days Return Policy. View full Return Policy below.
Passion for Design, Style and People: Electric Fireplaces Depot is a family run business with passion for design, style, people, reputation and longevity. Every single customer matters to us. Our future as a company is built together with all our happy customers. We are building longevity and legacy not just a business.
FREE Shipping: All Electric Fireplace Units we ship for Free anywhere in the continental USA (lower 48 U.S. states).
Sales Tax Savings: You do not pay any sales tax on purchases in the Majority of the States.
Satisfaction Guarantee: At Electric Fireplaces Depot we work with many top brands in the industry and all our products are of the highest quality. We want you to be happy and satisfied with your purchase and enjoy it for many years to come. We offer Satisfaction Guarantee with 30 Days Return Policy. Please contact us for return authorization and instructions within 30days. We ask that you return item in the original packaging, with all original content and in sellable condition.
Lowest Price Match Guarantee: If you find any Electric Fireplace Model that we carry Cheaper Online or Offline , we will match it and possibly beat it (must be sold by the authorized reseller/dealer/distributor of the manufacture or by the manufacture). We reserve the right to verify the authorization of the reseller.
Excellent Customer Service: From the moment you first contact us we will offer you the very best advice and service to find the item you need at the price that fits you.
Authorized On-Line Dealer/Distributor: It is important to purchase from trustworthy source that manufacturers endorse and authorize. We are authorized dealer/distributor of all the brands that we represent. That means that we have direct relationship with each manufacture concerning warranty, regulated pricing and service issues. There are number of unauthorized retailers out there. They cannot provide or guarantee resolutions with warranty and service. It is always safer to purchase and work with authorized dealer/distributor.
Brand Names: At Electric Fireplaces Depot we only work with the best brands in the industry and all our products are of the highest quality. We strive to bring electric fireplace products to fit every taste and like. Call us today or talk to us via our chat and we will help you the best we can.
Shipping & Delivery
Free Shipping on orders over $99.00
Typically, items will arrive 2-5 business days after being shipped. Smaller items are shipped with UPS or FedEx, however, larger items and orders are shipped through freight, which is a more complex process compared to shipping small parcels. It's crucial to familiarize yourself with the requirements before the delivery day to ensure a smooth shipping process.
- Most freight items are shipped on a pallet
- Some delivery companies will call to schedule a specific delivery time, while others will drop off the shipment at the nearest accessible location near your home, Curbside, or deliver it as close to a garage door as possible.
Pre-Delivery
Typically, shipments arrive without issue, but if you do encounter a problem, please carefully inspect your packages following the guidelines. If there is any damage, photos must be sent to support@frontlinefireplaces.com within 48 hours of receipt to initiate a return or exchange.
Upon Delivery:
Upon arrival, verify that the number of pallets/pieces listed on the delivery receipt matches the expected amount. If there are any missing pieces, make a note of it on the receipt before signing, for example, "Received 3 out of 4 pieces." Contact us at (800)-870-3803 immediately if any pieces are missing. We will work with the delivery company to find the missing items or arrange for replacements.
As soon as the shipment arrives, inspect it for any visible damages such as crushed box corners, holes, or broken pallets, which can indicate internal damage.
After accepting the shipment, examine the package for any concealed damage. You have 48 hours to send us photos of the damage at support@frontlinefireplaces.com. You can also report any concealed damage by calling (800)-870-3803, and we will guide you through the Damaged delivery process.
$9.99 Flat-Rate Shipping
Orders less than $99 ship at a low, fixed price and the shipping fee remains the same even if the order amount increases.
Lead Times:
Once we receive an order, we send the confirmation to the Brand the product is associated with. Please allow 24-72 Hours to get confirmation to Ship the item out of the warehouse. Once out for delivery it should arrive within 7-14 Business Days depending on where the address is located.
Frontline Fireplaces Ships to 48 States for free, Hawaii and Alaska have to be charged shipping fees. For international shipping please contact us to get quotes to ship to you. Also, when purchasing a product please input a physical address not a P.O. Box.
Serving up appreciation for being a Frontline Fireplaces customer.
Why Shop With Frontline Fireplaces?
We understand that there are many options for online shopping and we strive to stand out by providing top-notch service to earn and retain your loyalty.
Below is our 7-Point approach to providing the best shopping experience at Frontline Fireplaces:
- Price Match Guarantee: Frontline Fireplaces is dedicated to providing our customers with the best pricing possible. We continuously monitor the market to ensure our prices are competitive, and we also offer a Price Match Guarantee. If you find a lower price on an identical product from another authorized dealer, we'll match it!
- Free Shipping: Enjoy seamless and cost-effective shipping on all orders from Frontline Fireplaces. No more worrying about shipping costs, as we offer free shipping on all orders over $49.99, helping you to save even more on your heating purchases.
- Exceptional customer service: Our team is dedicated to providing you with the best customer experience possible. Whether you need help choosing the right products, have a concern or issue, or simply need advice on how to get the most out of your grilling experience, we are always here to help.
- Safe and Secure Shopping Environment: At Frontline Fireplaces, we prioritize the security of your personal and financial information. Our online platform is equipped with state-of-the-art security measures to ensure that your transactions are protected and kept confidential. Shop with peace of mind, knowing that your data is safe and secure with Frontline Fireplaces.
- Hassle-Free Returns: We understand that sometimes things don't work out, which is why we offer a hassle-free return policy for our customers. All returns must be made within 30 days of purchase and are subject to a restocking fee. This policy ensures that our customers can feel confident in their purchases and have a stress-free shopping experience.
- Authorized Dealer – Frontline Fireplaces is a authorized dealer for every brand in our inventory, ensuring that you receive complete protection under the manufacturer's warranty for each item you purchase.
- Insured Shipping: At Frontline Fireplaces, we understand the importance of receiving your orders in good condition. That's why we offer insured shipping on all our products. In the unlikely event of damages or loss during shipping, you can be confident that you will receive a prompt resolution. Our commitment to ensuring the safe and secure delivery of your orders is unwavering.
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